Privacy Policy

PureZen Cleaning website is owned by PureZen Cleaning, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by PureZen Cleaning, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using PureZen Cleaning website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

We collect the following types of personal information when you use our website or services:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.

• Service-Related Information: Details of the services you request, including any special instructions or preferences.

• Technical Information: IP address, browser type, device information, and website usage data collected through cookies or similar technologies.

Why do we process your data?

We use the information we collect for the following purposes:

• To Provide Services: To schedule, process, and fulfill your cleaning service requests.

• To Improve Our Services: To enhance the quality and efficiency of our cleaning services and customer support.

• To Communicate with You: To send you important updates, promotions, or service-related notifications.

• To Comply with Legal Obligations: To comply with applicable laws and regulations.

• Users who are uncertain about what information is mandatory are welcome to contact us via contact@purezencleaning.com.au.

How We Protect Your Information:

We take your privacy seriously and employ a range of security measures to protect your personal data, including:

• Encryption: We use secure encryption methods to protect sensitive data during transmission.

• Access Control: We limit access to personal data to authorized personnel only.

• Regular Security Audits: We regularly audit our systems for potential security vulnerabilities to protect against unauthorized access.

Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share information with trusted third-party service providers who help us provide customer support, or improve our services. These providers are obligated to keep your data confidential and secure.

• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request

Cookies and Tracking Technologies:

Our website may use cookies and other tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us track website activity and preferences. You can control or disable cookies through your browser settings, but this may affect your experience on our website.

Your Rights and Choices:

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections or updates to your personal information if it is inaccurate or incomplete.

• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.

• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the unsubscribe link in the email or contacting us directly.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@purezencleaning.com.au.